- 13:00

Europe's Digital Pulse: connectivity trends and consumer insights

This lunch debate, hosted by MEP Laura Ballarin Cereza (S&D) and Connect Europe, in collaboration with IPSOS, will highlight findings from the recent consumer survey conducted across all 30 EU markets. The focus is on the evolving needs and perceptions of European consumers around connectivity, with key topics such as choice, quality, trust, and sustainability in telecom services. This session is an opportunity to explore policy implications and discuss strategies for enhancing consumer satisfaction and trust.

Agenda:

Welcome and Introduction

  • Laura Ballarin Cereza, S&D Coordinator in IMCO
  • Alessandro Gropelli, Director General at Connect Europe

Survey Presentation:

  • Gerd Callewaert, Managing Director Belgium, IPSOS

Panel Discussion:

  • Jana Hoskova, Deputy Head of Unit, DG JUST, European Commission
  • Indrė Jurgelionienė, Co-Chair BEREC End-User Working Group, RRT Lithuania
  • Cláudio Teixeira, Legal Officer, Digital and Consumer Rights
  • Pascal Rogard, Head of Brussels Office, ORANGE Group